Moving Ahead: 2023 another year of growth and achievements for Kissito Healthcare

Over the past several years, Kissito Healthcare has been planting the seeds for success. In the Bible, Luke 15 says “but the seed on good soil stands for those with a noble and good heart, who hear the word, retain it, and by persevering produce a crop.”

Our crop is coming to fruition thanks to our overall continuing commitment to provide our residents, families, and communities with the best care we can provide. It is our employees, who are putting in the work each day. The new year is about to begin, and while it is always exciting to look ahead, we want to reflect on the seeds planted this year and how those success will grow for our Kissito Healthcare residents, families, employees, and our communities.

National Recognitions:
During this past year, our Kissito centers have cared for hundreds of residents and their families.
The Brian Center Alleghany in Low Moor is ranked as the #1 skilled nursing facility (SNFs) in Virginia according to the Top-line report from the American Healthcare Association/National Center for Assisted Living (AHCA/NCAL). There are more than 280 SNFs caring for residents across Virginia.

The Top-Line report considers a center’s annual inspection survey, staffing data pertaining to turnover and the number of staff hours per resident day, and quality measure data to determine the ranking, and measures that against the other providers in the state.

The Brian Center Alleghany wasn’t the only Kissito Healthcare center to receive individual accolades and accomplishments from third party groups and national ratings. Additionally, The Brian Center Alleghany along with the Brian Center Fincastle have landed on the U.S. News & World Report’s 2024 “Best Nursing Homes” list. The organization analyzes more than 15,000 nursing homes across the United States, and only 19% made the list of “Best Nursing Homes.”

Maple Grove Nursing & Rehab was certified by a leading physician network that promotes and recognizes skilled nursing facilities (SNFs) that focuses on wound care, treatment, and management. Vohra Wound Physicians certified Maple Grove as a Center of Excellence for Wound Management. Only 10% of Vohra’s skilled nursing facility partners have qualified for this annual certification.

Maple Grove Nursing & Rehab places a top priority on healing and rehabilitating our residents to return them to their homes and admits patients with chronic or complex wounds. The 60-bed skilled nursing, rehabilitation, and long-term care center has partnered with Vohra Wound Physicians to bring physician-led bedside wound care. A Vohra wound physician visits the center weekly to treat residents with wound and skin issues. This reduces the need to send residents out to wound care centers or hospitals.

Bland Nursing & Rehab has received a deficiency-free survey from the Virginia Department of Health Office of Licensure & Certification inspectors. This means no citations were issued, and the center met all state and federal regulations. Typically, skilled nursing facilities may receive tags for various factors related to the SNFs care for a resident. In 2022, the average number of tags for SNFs were 10.9.

We have continued to expand our footprint in providing specialized ventilator care to the Martinsville, VA community. Mulberry Creek Nursing & Rehab joins the Brian Center Fincastle and Bland Nursing & Rehab as the east coast leaders in providing this critical and needed type of care.

Elevating the SNF Profession:
Beth Divelbiss, our director of clinical outcomes, data, and education at Kissito Healthcare, saw an opportunity to build a falls training program that had our leadership teams work together and look at all aspects of a resident’s life. The goal was to have an engaging all-team approach to know the resident and help identify potential circumstances that could increase the odds of the resident experiencing a fall.

Her solution; an escape room. Each Kissito Healthcare leadership team had to enter an escape room and work together to solve puzzles, learn more about the resident to identify likes and dislikes, falls risk, and develop a falls prevention plan before “escaping.”

The innovative training program developed to reduce the number of falls in SNFs was featured as a guest column in McKnight’s Long-Term Care News and elevated Kissito Healthcare’s profile onto a national level. McKnight’s has an estimated 30,000 readers of their printed publication, and 376,000 monthly page views.

Divelbiss also represented Kissito Healthcare on a statewide level as she was a presenter at the Virginia Health Care Association/Virginia Center for Assisted Living’s annual conference in Roanoke. Her presentation, “Navigating Five-Star: Directions for Success,” focused on the ever-changing CMS Five Star Rating and the three domains of survey management, staffing and PBJ requirements and quality measures.

The session also highlighted how to plan for successful surveys, how to interpret staffing expectations based on daily census and acuity, and how to manage quality metrics to attain a higher star rating.

We are here for our residents, their families, our employees, and their families, and ultimately our community. During 2023, we reached our highest total census which reflects the dedication and compassion our employees display daily as well as the faith our communities have in us.

Thank you to our employees and everyone that has helped make 2023 another banner year of success and growth for Kissito Healthcare. God bless, and we look forward to another prosperous year in 2024.

Author: Robert McClintic, Chief Executive Officer
Kissito Healthcare